SHIPPING & RETURNS
SHIPPING POLICY
We are thrilled to announce we now provide our customers with an incredibly convenient flat rate shipping fee of only $5. Our devoted team goes above and beyond to meticulously package each item, ensuring that it arrives at your doorstep in excellent condition and ready for you to enjoy. With this commitment to quality and care, you can shop with complete confidence, knowing that every order is handled with the utmost professionalism and attention to detail. Plus, you can take advantage of this affordable shipping option, making your shopping experience even more enjoyable!
RETURN & EXCHANGE POLICY
At Wild Ember and Co, satisfaction is our top priority! We understand that sometimes things may not meet your expectations, and that's why we have implemented a hassle-free return and exchange policy designed just for you. If, for any reason, you find yourself unsatisfied with your purchase, you can return the item within 30 days of receiving it for a full refund or an exchange. To get started with the return or exchange process, simply reach out to our customer service team, and they will guide you through the steps. Please note that the shipping costs for returns or exchanges will be the responsibility of the customer, unless the item you received is defective or damaged. Should you have any questions or need further clarification regarding our return and exchange policy, please do not hesitate to contact us. We are here to help!